Exotel CTI Salesforce Integration
Exotel CTI integration with Salesforce is a virtual contact center solution, aims to provide this easy, efficient and interactive integration which not just ...read more
Exotel CTI integration with Salesforce is a virtual contact center solution, aims to provide this easy, efficient and interactive integration which not just settles by intelligently handling your calls to and from the customers also agents picking calls. The easiest way to manage your business processes is to let your business processes ‘talk’. Using Exotel CTI connector in Salesforce, any customer data that’s associated with an incoming phone number automatically pops up on your screen. Exotel CTI integration with Salesforce is a virtual contact center solution, aims to provide this easy, efficient and interactive integration which not just settles by intelligently handling your calls to and from the customers also agents picking calls.
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Mohit posted a new blog 2 years ago
Unboxing Salesforce Knowledge Rest APIsSF knowledge rest APIs come in 4 different flavours (Types) based on the polymorphic nature of the data model and each different type (as below) has a set of actions contained in it 1. sObject Type…