Guilherme Dornelas
IndividualPopular Salesforce Blogs
Service Cloud: Help faster by Using Different Communication Channels
Today's customers expect fast and efficient service. Companies are meeting these needs with innovative solutions like Service Cloud. Service Cloud allows companies to respond faster…
Take Customer Experience a notch up with Salesforce Einstein AI
Salesforce Einstein AI is the next-gen Artificial Intelligence platform available within your Salesforce CRM data. It analyses your existing data, gives you smart predictions, actionable…
How Salesforce CPQ Enhances Your Sales Team’s Efficiency
In today's fast-paced business environment, efficiency and accuracy are paramount for sales success. Configure, Price, Quote (CPQ) software has emerged as a vital tool to…
Popular Salesforce Videos
How To Start A Career In Salesforce? | Video Tutorial
Planning to start a career in Salesforce? Wondering where to head and learn. Watch this video and join this useful group for Salesforce job &…
Driving Gamified Interactions on Salesforce Communities With ScoreNotch | Use-Cases
A Salesforce native and lightning-ready product that makes gamification more dynamic and engaging. It encompasses powerful features that boost community engagement and ROI. Do let…
Salesforce Announces New Salesforce CDP Updates
Salesforce has recently announced a new series of innovations for its customer data platform (CDP). These Salesforce CDP updates have been developed to help companies…
Popular Salesforce Infographics
The ROI of Building Apps on Salesforce
With our ROI Calculator, embark on a journey to discover how much more productive your organization can be when building apps using the Salesforce Platform.…
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
Salesforce Dreamforce: A History of Innovation
Salesforce is anything but your average technology company. From its 1-1-1 philanthropic model to the scrappy startup culture, Salesforce defies traditional logic for how a…