Heather Black
IndividualPopular Salesforce Blogs
Einstein Activity Capture | The Ultimate Guide
Einstein Activity Capture Salesforce Einstein Activity Capture is a powerful tool that enables businesses to keep track of their customer interactions and activities. It is…
Close Case Button in Lightning Experience - Workaround
If you have Used Cases in Salesforce, I am sure you’re aware of the Closed Case layout. This is great, it lets you require the…
Salesforce Einstein: An Overview
Salesforce Einstein is a very important feature of Salesforce CRM that uses artificial intelligence tools. Artificial Intelligence is a part of machine learning, it helps…
Popular Salesforce Infographics
How to Choose the Right CRM for Your Business?
There are many CRM solutions for companies to choose from, and wading through the wide range of options can seem like a daunting task. Choosing…
Dreamforce 2019 in Review: Key Facts and Figures
November 19–22 marked Salesforce’s 17th Dreamforce event, bringing together the Salesforce community — customers, partners, employees, students, and more — for four days of innovation,…
How to Create Campaign in Salesforce for Sales Departments: 5 Best Practices
Salesforce Sales Cloud is a powerful platform with several facilities for maintaining and improving the sales function. One of the dominant features offered by Salesforce…
