Ian Gotts
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Popular Salesforce Blogs
What is CRM? A Beginner's Guide to Customer Relationship Management | Salesforce
What is CRM? CRM stands for Customer Relationship Management. The meaning of CRM has changed a lot over the years. CRM is a term that was initially…
Why Invest in Salesforce Implementation Solutions?
Since sales are a company's lifeblood, businesses make every effort to increase them. Thus, one of the major tactics for effective sales management is measuring…
Salesforce for Manufacturing to Optimize Productivity
The manufacturing sector has witnessed a complete, factory-wide digital makeover. The industries have leveraged technologies like artificial intelligence (AI), robotics, and blockchain. Salesforce for manufacturing…
Popular Salesforce Videos
COVID 19 Tracker in Salesforce Lightning Aura Component
In this video, we are developing a lightning Component to track the current pandemic COVID19 Stats Tracker which shows the current situation of all countries…
Introduction to Salesforce Orchestrator
Flow Orchestrator was created so admins like you can quickly create sophisticated multi-user, multi-step automated business processes with clicks, not code. Experienced Salesforce Admins will…
Future of Salesforce Job Market | The Shrey Sharma Show
This is the very first episode of The Shrey Sharma Show with Christopher A Hopper. They discussed Salesforce. Below is a list of questions they…
Popular Salesforce Infographics
The Timeline: 20 Years of Salesforce
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…
Top Essential Features of the Salesforce Service Cloud to Improve Customer Service
The Salesforce Service Cloud is a powerful platform that can help businesses of all sizes improve their customer service. It offers a wide range of…
Welcome to the Internet of Customers | Salesforce Infographic
You’ve heard this age-old adage a thousand times: “The customer is always right.” Today more than ever, the customer has countless technologies and practices in…