Ian
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GDPR & Telephony Consenting & Forgetting In Salesforce
The big noise in the market right now is GDPR, the General Data Protection Regulation. This is the new European rule for data protection which…
Getting Business Insights From Telephony Data in Salesforce
Big Data, Data Analytics and Data mining are big terms that often sound like they are only for the ‘giant corporation‘ and put people off…
All Things Telesales Podcast
Sales Director at Natterbox, Ian Moyse shares with us 3 Powerful Pillars of Servant Leadership - Yearning, Earning, Learning. Ian drops wisdom bombs left and right…
10 Tips For Slicker Call Handling & Improving Customer Experience with Salesforce
In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…
Who Ya Gonna Call – ‘No Longer Your IT Team’ - (How To Enhance Your Value As A Salesforce Admin!)
Telephony has forever and a day been a dark art , thrust into the hands of the IT Department who typically do not have the…
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Popular Salesforce Blogs
With The New Salesforce IoT Cloud Service, I See Some Version of Next Best
Recently, Salesforce came up with the new IoT cloud explorer edition that enables sales, marketing, and support personnel to use and maintain IoT devices. Salesforce…
Salesforce's Latest Mascot is here: Flo, The Flying Squirrel
Recently, Salesforce introduced a new mascot, a friend of Astro and family, Flo. With the help of automation, this flying squirrel will assist you in…
Why all Salesforce Users Should Integrate Their Systems
A common scenario with organizations using Salesforce is having a scenario where employees from different departments, are not able to access the same accurate, real-time…
Popular Salesforce Videos
How Cross Channel Marketing Can Drive More Engagement ? | Salesforce Marketing Cloud
Cross-channel marketing is a customer-focused digital marketing technique used by marketers globally to provide an integrated experience across all paid, owned, earned media, and digital…
Marc Benioff on How Salesforce Was Able To "do well and do good"
Billionaire Marc Benioff is considered a game-changer for activism in the business world. Benioff is the co-CEO, chairman, and co-founder of the cloud computing company…
Which Certification Is Needed In Salesforce for Getting Job?
Want to get a job in the Salesforce industry? Wondering which certifications are going to help. Join this useful group for Salesforce job & career…
Popular Salesforce Infographics
Different Salesforce Marketing Cloud Products
Salesforce Marketing Cloud offers a number of products and solutions for customer journey management, advertising, social, email, mobile, content creation, web personalization, and data analysis.…
Average Salesforce Salaries 2019
This Infographic gives Salesforce professionals an idea about where they sit in the market and what salary they can expect, using data from the Mason…
How Building Apps on Salesforce Has Tremendous ROI
The pressure that businesses today are under to reduce costs, improve agility, and deliver better results is no joke. Couple that with rapidly evolving technology…
