Salesforce AppExchange acts as a comprehensive resource for Salesforce users, offering a vast collection of solutions tailored to various departments, industries, and business use cases.…
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Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
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CRM system? It’s a platform that connects your different departments, from marketing to sales to customer service, and organizes their notes, activities, and metrics into…
Salesforce Improves Customer Data Quality & Management – One of the core functions of all CRMs is data management about customers. Salesforce delivers in this…
We created the APAC Employee Engagement report based on this research, to provide key insights that are critical to IT and people leaders now and…
Businesses today face unique growth challenges in an increasingly competitive digital space. The greatest challenge is to generate leads and convert them to loyal customers…
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