Salesforce CRM Integration With External Systems
Salesforce integration is one of the most important aspects of Salesforce services. It allows businesses to keep their Salesforce environment up and running.
Integration Features that are Accessible at Each Level for An External App
User Interface – Integration of multiple apps in the Salesforce environment for more robust functionalities. These apps are – Facebook, WordPress, Gmail, LinkedIn, etc.
Business Logic – It requires Apex Web Services & Apex Callouts to execute the entire business process from start to finish.
Data Integration – It needs SOAP API to recover, update, and erase records. It also requires REST APIs with no coding hassle and easy synchronization.
Things To Consider Before You Go for Salesforce Integration
- Plan on what information needs to move between two platforms
- Document how frequently you need to move information between systems.
- Check and review all the API limits associated.
- Check the types of integration needed in real-time.
Different Ways to Integrate Salesforce with External Systems
- Integrate Salesforce with Data Loader
- Integrate Salesforce Using Database Integration Service
- Integrate Salesforce Using APEX
- Platform events
- External objects
- Aura Components
- External Services
- Apex
Informative post, well done. I have also one more document to share if it helps: Why companies must empower their #sales reps with instant customer and prospect information access by integrating their ERP system with the #Salesforce platform? Read here: https://go.softwebsolutions.com/resources/salesforce-erp-integration.html