Salesforce Field Service: Power Up Your Field Operations
Salesforce Field Service, commonly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a unified view of workforce management.
In the past few years, Salesforce has continued to develop its Field Service Lightning product. Often, functionality is added with each Salesforce release that passes. Salesforce Field Service could be broken down into the following parts:
- Territory and scheduling
- Field Service user interface
- Field Service Mobile App
- Service Appointments
- Salesforce Service Cloud
Boost your field service with Salesforce FS, as FSL benefits everyone. Our infographic (by FEXLE, the leading Salesforce consultant provider) showcases the power of FSL. Imagine a 18% drop in costs, 12% jump in technician productivity, and 11% NPS increase. FSL empowers your team with features like dynamic scheduling, mobile access, and real-time collaboration.
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