The order-to-cash (O2C) process is a defining part of a company’s success, and it also plays a big role in driving an organization’s relationship with the customer. While many companies focus the bulk of their resources on the period up until the customer places an order, optimizing the O2C process can yield remarkable benefits that ripple throughout a business.
Salesforce CRM is considered as the #1 CRM in the market. It has the ability to manage customer interactions of an organization through several methods.…
Salesforce Einstein 1 is a suite of artificial intelligence (AI) tools designed to enhance business efficiency and decision-making. Around 80% of customers expect companies to…
It’s no secret that Salesforce have been named number #1 most innovative company in the world 3 times over. We have summed up some of the key…
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