jameel mohd
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Popular Salesforce Blogs
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Small business’s customer service dilemma: Salesforce Desk.com or Service Cloud Essentials?
Browsing through Salesforce offerings, small businesses may feel as if they were at a huge, noisy, exotic market somewhere in Asia: there’s so much to…
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Salesforce Winter’23 Release Preview Updates | The Highlights
For Salesforce, Winter Is Here.! Salesforce has gone live with its Winter'23 Release preview, updated with new features and functionalities, and the release will be…
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Empowering Customer Engagement: Unleashing AI in Salesforce CRM
In today's data-driven world, the fusion of artificial intelligence (AI) with customer relationship management (CRM) is transforming the landscape of customer service, engagement, and retention.…
Popular Salesforce Videos
Create Custom App in Salesforce | Salesforce Custom App | Salesforce Tutorial
Watch this amazing video to learn how to create a custom app in Salesforce. Salesforce is a cloud-based platform that has transformed how companies have…
How to Use Salesforce for Project Management
When you think of CRM software, "Salesforce" is probably one of the first words that comes to mind. But Salesforce can do so much more…
How to Choose Salesforce Career Path | How To Start a Salesforce Career
With most of the businesses using Salesforce finding access to talent to be a ‘critical challenge’, it’s no wonder so many people are choosing a…
Popular Salesforce Infographics
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Salesforce Marketing Automation: Sales or Marketing Tool? [infographic]
Marketing automation has a hidden talent. Despite being marketed for years as a tool for, well, marketers, automation is changing the shape of the modern…
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Step by Step: What you Should Know About the Order-to-Cash Process
The order-to-cash (O2C) process is a defining part of a company’s success, and it also plays a big role in driving an organization’s relationship with…
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Different Salesforce Marketing Cloud Products
Salesforce Marketing Cloud offers a number of products and solutions for customer journey management, advertising, social, email, mobile, content creation, web personalization, and data analysis.…