James Aultman
IndividualPopular Salesforce Blogs
Salesforce Vaccine Cloud: Streamline Vaccine Management
Things are changing now - after one full year. COVID-19 cases have gone down, people are out again (with safety precautions though), and the new…
Top Winter '22 Salesforce Flow Features
Salesforce flow is an application that automates complex business processes. Flow Builder is the declarative interface used to build individual flows. It can be used…
5 Things You Must Know About Salesforce Desk.com
No matter what business you are in, no matter what domain you work on, no matter how big or small scale you operate on, the…
Popular Salesforce Videos
Salesforce Tower San Francisco Virtual Community Tour
Wherever you are around the world, join us for a virtual tour of Salesforce Tower San Francisco, our global headquarters. Together, we’ll take a walk…
How to Edit or Change Product Schedules in Salesforce
Use product schedules to determine the payment and delivery cycles for products that are paid or delivered over time. In Lightning Experience, customize schedules with…
Salesforce Triggers Part-1
A trigger is an Apex script that executes before or after data manipulation language (DML) events occur. Apex triggers enable you to perform custom actions…
Popular Salesforce Infographics
Enhance Customer Experience With Salesforce
Salesforce Makes Personalized, Consistent Digital Customer Experience a Reality. Salesforce, widely recognized as the leader in business CRM, gives organizations the tools they need to…
Your Guide to Salesforce Certifications
In the age of customer experience, businesses now rely on their CRM systems more than ever. As the world leader in CRM software, Salesforce knows…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…