James Backword
MemberPopular Salesforce Blogs
Top 6 Features To Consider While Choosing an Idea Management Software | Salesforce
Sticky notes or the good ol’ suggestion box are great to quickly capture ideas. These methods, however, do not guarantee that great ideas will be…
Salesforce Opportunities vs. Leads in 2024
Salesforce Opportunities and Leads serve different roles in the sales process. Opportunities and Leads are the two terms most often used interchangeably by newcomers. However,…
Salesforce vs Zoho CRM - Make a Decision with this Comprehensive Comparison
Is Salesforce or Zoho CRM a better fit for your company? We're here to assist you in making a decision with our comprehensive comparison of…
Popular Salesforce Videos
Email-to-Case Advance | Clean Case Comments
Save your support reps from ‘Click fatigue’ while hastening the resolution of customer cases. Get Email to Case Advance, the much-needed power booster for your…
What is Approval Process in Salesforce?
Automated process that approves records for the organization and it can be defined with a sequence of steps. Watch the video to learn and if…
Integration using Salesforce Connect
Salesforce Connect is a powerful App Cloud integration service, which enables users of Salesforce applications to seamlessly access and handle data stored in external sources,…
Popular Salesforce Infographics
What is Salesforce Customer 360?
According to our State of the Connected Customer report, 76% of customers expect consistent interactions across departments. However, 54% say it often feels like sales, service,…
Top Salesforce Acquisitions Of All Time and In 2020
Salesforce has been on a shopping spree over the last few years. We all read quite frequently about Salesforce acquisitions. They are quick enough to…
5 steps to follow for successful Salesforce Implementation
Although implementing Salesforce is designed to help you meet the challenges of your business, it might not provide the results you want, whether it is…
