Jessica Fender
MemberSetting up a Successful Email Marketing using Salesforce
Using a reliable CRM platform is essential for a business's long-term success which is where Salesforce comes into play. According to Salesforce data, 60% of…
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Steps to Prompt Users to Login with Federated SSO in Salesforce
We have seen how to login to Salesforce using Federated authentication in my last blog - Federated Authentication Using SAML to Log in to Salesforce…
Salesforce Einstein: Artificial Intelligence for Customer Success
Artificial Intelligence (AI) is endorsing a paradigm shift in the industry today. It sure has been a while since AI’s outset, but it was only…
Salesforce Marketing Cloud: Your One-stop Marketing Solution
The Word-class CRM solution, Salesforce does not leave any room for doubts and connects brands and customers in the best possible way. With multiple cloud…
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What are the Objects in Salesforce?
What is the difference between Profile Vs Permission Set? Salesforce Interview Questions and Answers by CRS Info Solutions. Watch this video to learn more. Read…
SelectList, select Option & Action Function in Salesforce Apex Language
If you work upon salesforce and VF Pages, you have seen these words one is rendered, reRender, ActionFunction, param, onclick, onchange, In this video, you…
Dynamic Report Charts & Customer 360 View in Salesforce - Learn Salesforce Series By Algoworks
In this video, the following points will be covered - 1. Introduction Introduction to conventional setup for Customer 360. 2. Prerequisites Setting up a base…
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Amplify Your Support Operations with Email to Case Advance | Salesforce
Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is…
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
How to Leverage A.I. Without Losing Your Humanity?
Artificial intelligence, or AI, is technology that learns, reasons, and self-corrects, and it’s being used by businesses to improve the customer journey. Automation, machine learning,…