Kim Brooks
MemberPopular Salesforce Blogs
Why Service Cloud Is Best Customer Optimization Platform?
Are you seeing for keen solutions that offer prompt and tailored services to your clienteles? Is your occupational anguish on account of growing customer grievances…
Top Picks Service Cloud Features, Salesforce Winter '22 Release
Every year Salesforce release features get bigger and better. This year is nothing short of new exciting features. Salesforce released its Winter ‘22 release features…
How to Transfer Outlook Contacts to Salesforce?
Introduction: Exporting Outlook contacts to Salesforce is a strategic step that enhances customer relationship management and optimizes business processes. Migrating these contacts ensures seamless integration…
Popular Salesforce Videos
Extend your Reporting Strategy with AppExchange | Reports & Dashboards | Salesforce
This Salesforce Tutorial is ideal for both beginners as well as professionals who want to master Salesforce Cloud. Below are the topics covered in this…
How to Nurture Leads in Salesforce Account Engagement? | Forms
Discover how Salesforce Account Engagement (also known as Pardot) helps you create and embed personalized forms, enhancing the lead nurturing experience. To show its capabilities,…
How to Get Experience Without the Job? | Salesforce Learning
Want to get experience without the job? Watch the full episode here: https://youtu.be/oG8sHOW8GI4 Shrey is a Chief Executive Officer at Cyntexa, a SILVER Salesforce Consulting…
Popular Salesforce Infographics
Buy vs. Build: Salesforce Shield: Event Monitoring
Today, businesses store their most confidential information in the cloud with applications such as Salesforce. This means dozens, hundreds, or even thousands of employees have…
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…
Salesforce Service Cloud for Better Customer Service
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
