William Korkshire
MemberPopular Salesforce Blogs

Knowledge of Salesforce User Licenses and its Types
The following license types are available for Salesforce users Standard User Licenses Chatter User Licenses Experience Cloud User Licenses Service Cloud Portal User Licenses Sites…

Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…

Salesforce Product : Community Cloud
Salesforce Product: Community Cloud Community Cloud can determine either a portal, a help forum, a support site, HR central, or something else, an online community…
Popular Salesforce Videos
Security Best Practices for Building Lightning Components
Lightning Component is a framework to build Salesforce applications faster. If you are using Salesforce1, you already experiencing the Lightning. It is based on an…
Guided Setup with Salesforce Field Service Administration - Webinar Recording
Salesforce Field Service is a complete, end-to-end solution for customer service in the field. Salesforce Field Service brings together customers, employees, and products on a…
Salesforce Integration Crash Course | The Ultimate Guide to Salesforce Integrations
In these 100 minutes, you are going to learn almost all the integration concepts with the help of 2 projects. You will learn about API,…
Popular Salesforce Infographics

A Better Way To Manage Your Salesforce | An Infographic
New software allows sales executives to see exactly where and how sales reps spend their time. These improved analytics give management a solid basis for…

The Ultimate Dreamforce Parties 2019
Salesforce Dreamforce has it all. 2700+ sessions, workshops, hands-on demos, product launches, and whatnot. But everyone deserves breaks in between these gripping sessions, right? Dreamforce parties are a…

Benefits of Using WhatsApp For Better Customer Engagement
WhatsApp makes businesses more interactive and reliable. Customers can directly connect with a company, clear their doubts, and leverage a connected experience. 5 million business…