Lauren Groff
MemberPopular Salesforce Blogs
Omni-Channel Overview in 2024
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…
Our Top Picks From Salesforce Summer' 21 Pardot Updates
Another warm summer. Another feature-packed update by Salesforce. How do you make a good thing great? Simple. Provide meaningful, easy-to-implement updates and that is precisely…
Salesforce CRM For Travel Industries | All You Need to Know
Salesforce CRM can be very valuable for travel companies. The travel industry involves numerous interactions with customers, suppliers, partners and travelers, which requires the use…