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CRM Administrator - Better CRM Adoption With Less Resistance | Salesforce
A CRM is only as strong as its data. It can improve efficiency and personalize the customer experience if employees are comfortable using it. By…
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
How to Create a Community of Trust and Gratitude with Salesforce
The businesses that will be remembered positively after COVID-19 are extending empathy and grace to their employees, customers, and communities. We’ve seen so many communities…