Usage. SingleEmailMessage extends Email and inherits all of its methods. All base email ( Email class) methods are also available to the SingleEmailMessage objects. Emails sent via SingleEmailMessage count against the sending organization's daily single email limit.

MassEmailMessage extends Email and inherits all of its methods. All base email ( Email class) methods are also available to the MassEmailMessage objects.

In a custom object, there's a rich text field where one can select an image - the image will show up if you are on the record page.

Current customers understand the pain points and problems of your prospects better than you do because they already experienced them firsthand. Because of this, they're able to match you with similar companies.

An approval action occurs when all required approvers approved a step. An approval process automates how records are approved in Salesforce.

Prioritizing based on lead source is something I've learned through years of experience. ... Along with that, current customers understand the pain points and problems of your prospects better than you do because they already experienced them firsthand. Because of this, they're able to match you with similar companies.

A recall action occurs when a submitted approval request is recalled. By default, the record is unlocked. Record locking prevents users from editing a record, regardless of field-level security or sharing settings. By default, Salesforce locks records that are pending approval.

Workflow rules consist of single step and a single action where as approval process has multiple steps and different actions. Workflow rules trigger automatically and the rules when triggered are not visible to the user.

Sets a parameter for an event. This method doesn't modify an event that has already been fired.