Michael Klause
IndividualPopular Salesforce Blogs
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Benefits of Integrating Salesforce with Business Apps
Customer relationship management (CRM) is a very important part of any organization as it offers various services designed to improve companies’ sales processes and help…
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Pardot vs Marketing Cloud: Which Tool Is The Ultimate Game Changer?
Here’s a question: Which Salesforce marketing automation tool is the right choice for your business? Is it that easy to answer? We bet you, it…
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Useful Plugins and Extensions for Salesforce
In this article, we'll look at some of the best Salesforce Chrome extensions and plugins for sales professionals. Whether you're looking for tools to automate…
Popular Salesforce Videos
How to Set Up Salesforce Knowledge?
Watch this video to learn how to set up Salesforce Knowledge so you can help your team more easily find answers to common customer requests.…
101 Guide to IBM Watson and Salesforce Einstein
In March 2017, IBM and Salesforce announced a global strategic partnership to seamlessly connect predictive insights found in unstructured data from IBM Watson APIs to…
Difference between B2B, B2C and B2B2C Salesforce Commerce Cloud?
There is a lot of buzz about the Salesforce commerce cloud and its effective offerings. Let’s dive deep into the world of Salesforce and the…
Popular Salesforce Infographics
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The 6 Greatest Benefits of CRM Platforms | Salesforce CRM
A CRM platform helps companies target different audiences, set scores and alerts based on an individual lead or customer’s activity, proactively work with contacts and…
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How do People Spend Time on Salesforce?
The average salesperson spends 4 hours per week updating his or her Salesforce CRM. However, this is hardly enough—the average salesperson only manages to complete…
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Salesforce CRM Integration With External Systems
Salesforce integration is one of the most important aspects of Salesforce services. It allows businesses to keep their Salesforce environment up and running. Integration Features…