Salesforce Delivery Manager - Job #133181
Company Description We are a California based business and IT consulting firm founded in 2013. Our head office is in Dublin, CA, and our Global Delivery Centre is located in Noida & Bangalore, India. Over the last eleven years, we have managed over a thousand solution engagements where we helped our clients transform their businesses through better analytics, organizational process changes, and cloud CRM solutions. We have worked with companies of all sizes and types, including Start-Ups, Fortune 100, and government agencies. Over 80% of our business comes from our existing customers. We provide business and technology solutions using big data and cloud technologies, including Salesforce.com, Microsoft Dynamics, Marketo, and other platforms. Our business solutions include business modeling/business architecture and business analytics services for sales, marketing, human resources, and customer service areas. We provide implementation services for cloud CRMs (Salesforce.com and Microsoft Dynamics) and development services for Force.com and .Net platforms. We also set up business intelligence solutions for both traditional and big data technologies. We use the distributed agile delivery model for our development and configuration projects. Our U.S. Team executes product discovery, business, and technical architecture, user experience design, and project management. Our Offshore Team focuses on the development, testing, and configuration.
Experience Required10 - 20 Years
Job DescriptionCandidate Profile:
• Bachelor’s degree in computer science or equivalent educational or professional experience and/or qualifications.
• 10+ years on hands on coding experience on Salesforce and leading development teams.
• 4+ years of overall project delivery experience in Salesforce and should have 1 or 2 Enterprise full life cycle project implementation experience of Salesforce/Force.com projects as a Delivery Manager.
• Experience with different Salesforce Clouds and Integration technologies.
• Experience using Agile methodologies.
• Must have Salesforce Certifications like Admin, PD1, PD2, JS1 etc.
• Good to have architect certification.
• Excellent communication, presentation, influencing, and reasoning skills to earn support of business leaders, technology leaders, colleagues, and vendor representatives.
Roles & Responsibilities
- Be accountable and responsible for the end-to-end delivery of application technology solutions in line with strategic business objectives.
- Provide consultation directly to customers around solution options as needed and work with project team to develop a strategy for execution of product roadmaps.
- Work with key business stakeholders to prioritize planned and unplanned development and maintenance project engagements.
- Work with Business Analysts and Solution Architects to develop high level understanding of scope and feasibility of technical solutions and oversee product planning, delivery, release management, and deployment to ensure technology standards and business needs are met.
- Lead all design/development aspects of SDLC for Salesforce projects in partnership with PMO and head project execution, resource deployment, and overall leadership and coordination efforts to ensure projects are completed on schedule and within budget.
- Ensure proper functioning of the Products / Applications and recommend upgrades for them and escalate any issues, risks, and decisions to the COE Leader or other stakeholders as necessary and develop mitigating actions.
- Ensure standards, procedures, and methodologies in the delivery life cycle are followed and review projects or deliverables for completeness of thought and consistency of approach and interface.
- Good knowledge of Salesforce Lightning Framework.
- Set and enforce design standards, development standards, and operational standards to be followed by the technical team.
- Interface with clients to understand functional and technical requirements.
- Align with SF architect for overall Enterprise design.
- Must have Good Knowledge of Apex Triggers, Batch Classes, and Schedulers, LWC, AURA, Lightning Migration
- Must have good knowledge of Integration using REST and SOAP.
- Good working functional and technical knowledge of at least 1 Salesforce product e.g., Sales Cloud, Service Cloud, Experience Cloud.
- Understanding of deployment processes and tools about Salesforce like SFDX, Git, AutoRabit.
- Understanding of web technologies, such as HTTP, JavaScript, AJAX, HTML, DHTML, CSS AngularJS, jQuery, and JavaScript.
