Naresh kumar
IndividualPopular Salesforce Blogs
How Digital Adoption Platforms for Salesforce Enable Digital Transformation
As technology is advancing, it has become important for organizations to adopt the latest, state-of-the-art software systems. However, these software systems are only good if…
Business Hours And Holidays In Salesforce
Business Hours Business hours define the hours your team is available to support your customers and Holidays allow you to select when your customer support…
How to de-stress your support agent by improving collaboration with the product team?
Customer support agents are always on an expedition to find the right information. But the lack of proper tools/resource and the lack of collaboration with…