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IndividualPopular Salesforce Infographics
Build On Your Salesforce Service Cloud With Cognitive Search
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
Customer Service: The Forgotten Marketing Channel
The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…