Salesforce Analytics Cloud is a business intelligence and data analysis tool provided by Salesforce. It is designed to provide teams from across an organization with access to data analysis tools that are easy to use, intuitive, and visually appealing. Analytics Cloud offers dashboards and lenses that can help the team to deliver better service by providing agents with a 360-degree view of customers, tracking case trends, agent efficiency, and channel optimization.
Ready to test your Salesforce knowledge? Take our quiz on the Analytics Cloud and see how much you really know about this powerful tool!
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Question 1 of 10
1. Question
What is the primary function of Salesforce Analytics Cloud?
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Question 2 of 10
2. Question
What is the name of the platform used to build and customize Analytics Cloud dashboards?
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Question 3 of 10
3. Question
Which type of data sources can Analytics Cloud connect to for data ingestion?
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Question 4 of 10
4. Question
What is the name of the language used to create custom calculations and metrics in Analytics Cloud?
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Question 5 of 10
5. Question
What is the name of the feature that allows users to drill down into data for more detail in Analytics Cloud?
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Question 6 of 10
6. Question
Which of the following is not a type of chart available in Analytics Cloud?
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Question 7 of 10
7. Question
What is the name of the feature that allows users to compare data across multiple time periods in Analytics Cloud?
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Question 8 of 10
8. Question
Which of the following is not a type of dashboard component available in Analytics Cloud?
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Question 9 of 10
9. Question
What is the name of the feature that allows users to create and share snapshots of Analytics Cloud data?
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Question 10 of 10
10. Question
What is the name of the Salesforce tool used to schedule and automate Analytics Cloud data refreshes?