Rachel Silverman
MemberPopular Salesforce Blogs
Boost your Business Growth with Salesforce Easy
In this competitive edge, we are continuously advancing in technologies and seeking solutions to grow our business to get ahead in the corporate world. Various…
Master the Art of Customer Service with Case Management | Salesforce
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
Pardot VS. Marketing Cloud: Differences and FAQs [INFOGRAPHICS]
Should I choose Pardot (Marketing Cloud Account Engagement) or Salesforce Marketing Cloud to automate marketing campaigns in Salesforce? Is there any difference? Is Pardot a…
Popular Salesforce Videos
Salesforce Integration Using Oracle SOA Suite
In this video, Bristlecone gives an introduction to Oracle Cloud Adapter for Salesforce.com. Afterwards, he goes into detail about how to integrate Salesforce.com using Oracle…
How to Use Customer 360 | Salesforce
See how Salesforce Customer 360, our entire portfolio of technology, unites your team with company data on one integrated CRM platform, delivering the personal experiences…
What is Approval Process in Salesforce?
Automated process that approves records for the organization and it can be defined with a sequence of steps. Watch the video to learn and if…
Popular Salesforce Infographics
What is CRM Process?
CRM denotes Customer Relationship Management (CRM). The name itself says that it is a system for managing the relationship with customers. It includes effective software…
Introduction to The Salesforce Architecture
Have you ever wondered what is so special about Salesforce? How does it manage to accomplish so much in such less time? Well, the secret…
Einstein in Action – Unleash the Power of AI in Salesforce
Drowning in data but thirsty for insights? Salesforce Einstein can be your life raft. This infographic dives into the world of AI for CRM, exploring…
