Rajesh Ediga
IndividualPopular Salesforce Blogs
DataLoader in Salesforce - An Introduction
Information Loader is a customer application for the mass import or fare of information. Use it to embed, update, erase, or send out Salesforce records. …
Optimizing OpEx and Accelerating Speed to Market with Salesforce® Managed Services
The demand of customers for a personalized experience, the need for marketing, sales, and customer service teams for collaboration and automation have been the driving…
Introduction of Call Center Computer Telephony Integration | Salesforce Guide
In this blog, we are going to discuss call center integration. Computer Telephony Integration with Salesforce. CTI, or Computer Telephony Integration, is the practice of…