Forum Replies Created

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  • Give it an upvote or downvote. Currently we can add products in different currencies to a price book, however when adding products to an opportunity, only those products in the same currency as the opportunity are available to be added.

  • Ratnesh

    Member
    September 24, 2020 at 7:12 am in reply to: How can Advertising Studio help your business?

    Advertising Studio helps you engage with your customers and prospects. It includes three applications: Advertising Audience, Journey Builder Advertising, and Lead Capture. You can use Advertising Studio to coordinate campaigns with social, mobile, sales, and customer service efforts.

  • Ratnesh

    Member
    September 24, 2020 at 7:11 am in reply to: what is a quote in salesforce?

    Quotes in Salesforce represent the proposed prices of your company's products and services. You create a quote from an opportunity and its products. Each opportunity can have multiple associated quotes, and any one of them can be synced with the opportunity.

  • Ratnesh

    Member
    September 22, 2020 at 6:33 am in reply to: What is the Queue-Based Routing in Salesforce?

    When a work item is created, it gets assigned to a queue. If that queue is associated with a Routing Configuration, it's added to a list of items that are still waiting to be routed to agents. Then Omni-Channel determines which agents are available and how much work each agent is working on.

  • Ratnesh

    Member
    September 22, 2020 at 6:33 am in reply to: How to use Lightning recordViewForm in Salesforce?

    Use the lightning:recordViewForm component to create a form that displays Salesforce record data for specified fields associated with that record. The fields are rendered with their labels and current values as read-only. You can customize the form layout or provide a custom rendering of record data.

  • Ratnesh

    Member
    September 22, 2020 at 6:32 am in reply to: Is there an lms which is already integrated with Salesforce?

    The impact is a learning management system (LMS/eLearning) for Salesforce. Simply create and deliver custom LMS/eLearning programs with ease. All in the Salesforce environment.

  • Ratnesh

    Member
    September 21, 2020 at 6:07 am in reply to: How Bulk API works in Salesforce?

    Bulk API is based on REST principles and is optimized for working with large sets of data. You can use it to insert, update, upsert, or delete many records asynchronously, meaning that you submit a request and come back for the results later. Salesforce processes the request in the background.

  • Ratnesh

    Member
    September 21, 2020 at 6:06 am in reply to: What are the benefits of live web chat in Salesforce service cloud?

    Chat makes it easy for your agents to support customers. With Chat's supervisor tools, you can easily monitor your agents' activities, assist your agents in chats, and view data on your agents' chat sessions. This information applies only to Chat in Salesforce Classic.

  • Ratnesh

    Member
    September 21, 2020 at 6:06 am in reply to: What are the benefits of using a pre-chat?

    A pre-chat survey enables the collection of visitor information prior to the chat session beginning and quickly route the session to the agent most qualified to manage the chat. It is beneficial in service and support scenarios because visitors already expect to provide initial information to have their issue resolved.

  • Ratnesh

    Member
    September 21, 2020 at 5:53 am in reply to: What is use of force:recordForm in Lightning Component in Salesforce?

    lightning:recordForm component allows you to quickly create forms to add, view, or update a record. Using this component to create record forms is easier than building forms manually with lightning:recordEditForm or lightning:recordViewForm.

  • Ratnesh

    Member
    September 21, 2020 at 5:52 am in reply to: What is use of force:recordData in Lightning Component in Salesforce?

    A force:record data component defines the parameters for accessing, modifying, or creating a record using Lightning Data Service. You have granular control on how you want to display or render the data in your custom component.

  • Ratnesh

    Member
    September 21, 2020 at 5:50 am in reply to: Whats is multi org in salesforce marketing cloud?

    This configuration allows individual Marketing Cloud business units to connect with a single Salesforce org, independent of the parent account or other business units.

  • Sales Cloud offers Web-to-lead functionality, whereas Service Cloud offers Web-to-case functionality. Salesforce Service Cloud makes connecting one-to-one with every customer, across multiple channels on any device, extremely easy

  • Ratnesh

    Member
    September 17, 2020 at 8:08 am in reply to: What is component level events in Salesforce lightning component?

    Events are fired from JavaScript controller actions that are typically triggered by a user interacting with the user interface. There are two types of events in the framework: Component events are handled by the component itself or a component that instantiates or contains the component.

  • Ratnesh

    Member
    September 17, 2020 at 8:07 am in reply to: How to make the Record type as default in Salesforce?

    From your personal settings, enter Record Type in the Quick Find box, then select Set Default Record Types or Record Type Selection—whichever one appears. ...
    Select the data type to specify that you want to use the default record type whenever you create that type of record. ...
    Click Save.

  • Ratnesh

    Member
    September 17, 2020 at 7:49 am in reply to: What is mock class in Salesforce?

    So in simple words, mocking is creating objects that simulate the behavior of real objects. In unit testing, we want to test methods of one class in isolation. But classes are not isolated. They are using services and methods from other classes.

  • Ratnesh

    Member
    September 17, 2020 at 7:48 am in reply to: What is heap size limit for synchronous calls in Apex in Salesforce?

    6MB

  • Ratnesh

    Member
    September 17, 2020 at 7:34 am in reply to: Can we Detect Apex Runtime Context in Salesforce ?

    Yes, You can now detect Apex context at runtime and correlate multiple logs triggered by the request, using Request ID and Quiddity values

  • Ratnesh

    Member
    September 17, 2020 at 7:08 am in reply to: What is Enterprise WSDL in Salesforce?

    Enterprise WSDL
    Strongly typed, the object and its attributes are fixed.
    Contains the metadata about all standard and custom fields and objects.
    Can only be used against your Salesforce instance.

  • Ratnesh

    Member
    September 17, 2020 at 7:06 am in reply to: What are the report Types in salesforce?

    There are four types of reports you can create in Salesforce, Tabular, Summary,Matrix and Joined Reports. Each are best suited for showing different types of data depending on what you want out of a report. Tabular – The images that I have shown you in this post have all been from a tabular report.

  • Ratnesh

    Member
    September 17, 2020 at 7:05 am in reply to: What is APexDoc in Salesforce?

    We use just standard JavaDoc to document our code. It's a pretty nice standard and it allows you to run SfApexDoc against your code to have a more easily browsable code base. You might also want to look at this post to see how you can see what code/methods are not being used (full disclosure: I've not had a chance to try this out, but I know Andy and it should at least be worth looking at).
    As for documentation of workflows and other things, we make an effort to have every one of our fields documented in our objects (even if it's putting a description of [UNUSED] in them). We've written some internal tooling that displays object data on an angular page so that our external developers know the API names and structure of the objects.
    The biggest thing that has helped us as for as an organization goes is storing everything in git and having each commit tied to a unit of work either a User Story (from rally) or a Bug (from Bugzilla). This way we can look back at history to see what has been done and who did it. It was a little tough to get our non-developers over to git but it was worth it in the long run.

  • Ratnesh

    Member
    September 17, 2020 at 6:55 am in reply to: What permissions and article actions do article contributors need?

    Customize Application permission and Read, Create, and Edit article actions.

  • Exposing knowledge articles to your external and public users is a great way to deflect support cases from your service agents. A robust knowledge base will empower your customers to self-service rather than flooding your case queue with questions.

  • Ratnesh

    Member
    September 17, 2020 at 6:49 am in reply to: What is the knowledge base in Salesforce Service Cloud?

    Your Salesforce Knowledge base is built from knowledge articles, which are documents of information. Articles can include information on process, like how to reset your product to its defaults, or frequently asked questions, like how much storage your product supports.

  • Ratnesh

    Member
    August 26, 2020 at 2:31 pm in reply to: What is the use of System.Approval.unlock() in Salesforce ?

    The new Approval.UnlockResult class contains methods that show
    the results of record unlocks by System.Approval.unlock() methods.
    A Boolean value that is set to true if the unlock operation is successful
    for this object, or false otherwise.
    Boolean result = System.Approval.unlock(oppId).isSuccess();

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