Rebecca L. Silva
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Popular Salesforce Blogs
All You Need to Know About the Salesforce Service Cloud
In this Blog, we will take a look at the topic of Service Cloud in Salesforce. As Customer service has a greater impact on the…
How does Salesforce Address the Security Challenges of Generative AI for CRM?
OpenAI released ChatGPT in November 2022 and attracted worldwide attention with its capability to deal with challenging language understanding and generation tasks in conversations. OpenAI…
Control Access to Organization | Salesforce Guide
When it is necessary to protect the data at the broadest level, it can be done by managing users, passwords policies and applying some limits…
Popular Salesforce Videos
Salesforce Acquires Slack
When Salesforce bought Slack earlier this week for $27.7 billion, it was in some ways the end of a startup fairytale. Slack was the living…
Learn DML Statements in Salesforce Development
In this video, We'll be learning about DML (Data Manipulation Language) in Salesforce development: We will be discussing the following things in this video: 1.…
How to Get Started on Your Salesforce Admin Certificate with Trailhead
In this video, Brad discusses how to get started with your Salesforce career using trailhead. He discusses how to create and validate your account, the…
Popular Salesforce Infographics
Best Ways to Bring Customers and Companies Closer With Salesforce
Salesforce is World’s #1 CRM It works as a single source of truth It delivers fast time to value It is a scalable & flexible…
How a CRM Platform can Immediately Impact your Business
Selecting the best CRM for small businesses is not a one-size-fits-all endeavor. If you’re new to working with a CRM platform, you often have to…
The Definitive Guide to Salesforce Sandboxes [Infographic]
Sandbox is a copy of your production organization. You can create multiple copies of your organization in separate environments for different purposes such as development,…
