Reena Kapoor
IndividualPopular Salesforce Blogs
New Salesforce Interface: The Case for Lightning Migration from Classic
As we approach the end of the current year, it’s a great opportunity for businesses to evaluate their existing IT infrastructure and gear up for…
What is Einstein Analytics in Salesforce and How it Works?
Each business collects ample amounts of data, the volume of which grows day after day: customer database, analytics of interaction with customers at each stage…
Salesforce CRM – Key Features & Benefits
When it comes to CRM, Salesforce is the first name that comes to our mind. Currently, Salesforce is dominating the market for customer relationship software.…
Popular Salesforce Videos
Connecting to Salesforce in Outlook
Bring together the two platforms you use everyday: Salesforce and Microsoft Outlook. View and work with Salesforce data directly in your Outlook inbox, create Salesforce…
5 Steps to Faster Case Resolution | Salesforce Support
When it comes to filling out a Salesforce case from, the description field and attached files are key to fast routing and resolution. Here are…
Salesforce Standard vs Custom Objects Explained
Salesforce, a leading customer relationship management (CRM) platform, offers both custom and standard objects to organize and manage data effectively. Standard objects are pre-built components…
Popular Salesforce Infographics
Salesforce Pro Suite: Streamlining CRM for Small Businesses
Salesforce Pro Suite is CRM (customer relationship management) software specifically designed for small businesses. It combines various tools for marketing, sales, customer service, and commerce…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
A Four-step Formula for Salesforce Implementation
No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also…