Riccardo Costa
CompanyPopular Salesforce Blogs
A Machine Learning Approach to Deduping Salesforce
When we look at all of the Salesforce deduplication apps on the AppExchange, they all have one thing in common: they are all rule-based. Basically,…
Salesforce Chatbots are Changing the Customer Service Game
Chatbot, A brief A chatbot (short for "chat robot") is computer software that replicates genuine interaction via voice or text. Such programs are adaptable and…
How Salesforce CRM Can Help Your Business Grow During Recession?
CRMs like Salesforce account for one of the most versatile cloud CRM platforms that offer multiple products for pushing business growth to new limits. By helping…
Popular Salesforce Videos
Salesforce Einstein Keynote: Meet Your Smart CRM Assistant
Salesforce Einstein is your smart CRM assistant, making your employees smarter and your customers happier. With Einstein, everyone has an AI-powered assistant to help them…
What are Search Layouts in Salesforce?
In this video, Shrey is not only teaching but also demonstrating to you "What are Search Layouts in Salesforce". You will be learning: 1. How…
How to Create Your First Salesforce Lightning Component?
OpFocus walks through the steps you need to know to create your first Salesforce Lightning Component.
Popular Salesforce Infographics
Why You Should Know About Order to Cash Process - Step by Step | Salesforce Guide
The order-to-cash (O2C) process is a defining part of a company’s success, and it also plays a big role in driving an organization’s relationship with…
7 Must Know Features on the New Salesforce AppExchange
The AppExchange is an online marketplace for Salesforce apps, components, and consulting services. If you're a Lightning Platform developer or consultant, the AppExchange is the…
Top Salesforce Acquisitions Of All Time and In 2020
Salesforce has been on a shopping spree over the last few years. We all read quite frequently about Salesforce acquisitions. They are quick enough to…
