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add close button to a specific user when he check his all cases in Salesforce
Hi,
I need to show close button to some users when they show their case as a list so they can select multiple cases to close.
Please share me process soon.
Thanks,
rahul Kumar
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2 Replies
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Hi,
IF i am selecting “Manage Cases” permission checkbox
Profile -> check the “Manage Cases” permission checkbox
Then close button is showing but now it’s showing to all users who has same profile but i want it to some users.
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It's Done.
I created a permission set -> App Permissions -> check the "Manage Cases" and assign user that you want.
Thanks to all!
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