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Today's fiercely competitive business environment makes offering outstanding customer service more than simply a choice—it's a requirement. Customers now demand individualized, prompt, and effective service,…
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Chatbot, A brief A chatbot (short for "chat robot") is computer software that replicates genuine interaction via voice or text. Such programs are adaptable and…
How to Boost a 21st Century Mobile Workforce for Non-profits
How do mobile technologies affect non-profit organizations? Do they affect them at all? Let’s find out! Imagine, one day, your non-profit will change the world…
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