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    Audio file transcription

    Posted by Audrey on April 22, 2016 at 11:25 am

    Hi ..I am trying to find out a solution (cloud service or salesforce app) so that I can call from my salesforce instance to transcribe audio files (mp3) to text files. Like, for example, I get an audio recording from the telephone provider on calls and get it stored as attachments on records in Salesforce. I would like to pass that audio file to a service that would generate a text file that I would also attach to this record.

    Any help?

    Nitish replied 8 years, 9 months ago 2 Members · 1 Reply
  • 1 Reply

  • Nitish

    Member
    April 29, 2016 at 7:08 am

    Hi Audrey,

    You can use 'Voice Assist for Salesforce' app to convert an audio file into text in salesforce.

     

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