Activity › Forums › Salesforce® Discussions › How can we prevent the assignment of case to the user who is not currently logged in salesforce?

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  • PRANAV

    Member
    October 7, 2016 at 5:48 am

    Hi Mohit,

    You can prevent the assignment of case to the user who is not currently logged in salesforce by Creating a formula field in the case that assign value of Current user id .
    Then in the case assignment rule use the formula
    ($User.Id== formula field in case )

    Create rule for each user with same formula.

    Hope this helps you.

    Thanks

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