-
How do I update Unsubscribe Reason while importing in All Subscribers?
I am working with the All Subscriber and trying to import a CSV file. The file happens to have a column Unsubscribe Reason. But when the importing of the file is completed that particular column Unsubscribe Reason does not get updated. What is the reason behind it? Can it be fixed?
-
1 Reply
-
Hi Audrey,
I think that's the behavior of SFMC. When you import subscribers with 'Unsubscribed' status, it updates the status but the 'reason' value is set by default. In this case it will be 'Unsubscribed via Import'. SFMC doesn't even give you the 'reason' field to map
Hope it helps.
Log In to reply.
Popular Salesforce Blogs
How Does a Post Install Script Work? - Salesforce Developer Guide
Post-Install Script is the same as other apex classes. And the apex class which is executed when a managed package is installed or upgraded. This…
An Introduction to Salesforce Force.com Migration Tool (ANT)
Let’s understand Metadata as: Data which give information about other Data. Metadata sums up essential data about information, making discovering, and working with specific examples…
Talend Open Studio - Salesforce To Salesforce Data Migration
Talend Open Studio - Salesforce To Salesforce Data Migration It is a open source java based software used to migrate data from one source to…
Popular Salesforce Videos
Salesforce: How To Set Up Einstein Bot
With Einstein Bots, you can keep your service reps free from simple, repetitive tasks and they can spend more time on complex customer cases. If…
Real-time Scenario: Custom Rollup Summaries Using Triggers | Salesforce Tutorial
Watch this video to learn all about Custom Rollup Summaries Using Triggers using the real-time scenarios. If you have any doubts or concerns do let…
PASS Salesforce Certified Administrator Exam on the FIRST Attempt
Want to pass the Salesforce Certified Administrator Exam on the FIRST Attempt? Then this video is for you. Here are the steps: STEP 1 :…
