-
How many active assignment rules can you have in a lead/ case in Salesforce?
How many active assignment rules can you have in a lead/ case in Salesforce?
-
2 Replies
-
Only one rule can be active at a time.
-
At a time only one assignment rule can be active for an Org.
But you can have a multiple entries for that rule, so that your cases will be assigned to correct queue.
You will find existing entries for your assignment rule. Try to add your entry criteria there and the case will be assigned to the correct queue based on your criteria.
Log In to reply.
Popular Salesforce Blogs
Steps to enable Chatter and Social Media in Salesforce
Here we will learn how to enable social media and chatter in Salesforce. Let's start from a contact tab and see how it looks without…
How Can a Salesforce Certification Accelerate Your Career?
The field of Cloud Computing is vast and ever-changing, with technological developments and breakthrough applications coming thick and fast. The range and scope of opportunities…
Benefits of Integrating Salesforce and Jira - Minimize Hidden Costs Incurred by the Lack of Collaboration
Do you feel like your productivity or your team is getting affected due to a lack of collaboration with another team? If that’s the case,…
Popular Salesforce Videos
How to Set Up Salesforce Essentials
Watch through to the end for a quick link to our Hands-on Workshops and Training. Watch this video for step-by-step instructions on how to get…
Wildcards in SOSL | Clauses in SOSL | Learn Salesforce Development
In this video, Shrey covered Wildcards in SOSL in Salesforce. And also you will learn: What are the different Wildcards in SOSL? What are Clauses…
When to Code, Configuration, Code + Configuration in Salesforce
When to Code, Configuration, Code + Configuration in Salesforce by Nikunj Doshi, Salesforce Certified Technical Architect In this session: - Key Criteria in deciding the…
