Activity Forums Salesforce® Discussions How recursion of record creation can be stopped via Process builder in Salesforce?

  • How recursion of record creation can be stopped via Process builder in Salesforce?

    Posted by Udit on February 6, 2020 at 2:03 pm

    I have created a process builder in which I am creating a case record when opportunity amount comes under the range of 200 to 300. But it is creating a case every time I am updating the amount value in between range of 200-300 but I want to create case for only one time when amount comes into its defined range. How can we achieve this?

    Kirandeep replied 4 years, 10 months ago 2 Members · 1 Reply
  • 1 Reply
  • Kirandeep

    Member
    February 6, 2020 at 3:28 pm

    Hello Udit,

    While defining criteria in process builder, selecting "Do you want to execute the actions only when specified changes are made to the record?" in Advance section might work.

    Let me know if this works.

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