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How to create child cases from custom case numbers in Salesforce?
Hello everyone,
I've a vf page on standard case object, which is used to create cases. I've created a custom auto-number field which generates a custom case number (like QR-10001). Once I create a case, I have to add reference cases to it. How do I do that? I want to add the reference case based on custom case number but not by the standard case number. I've lookup field but it routes to standard case numbers. Any help?
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