Activity › Forums › Salesforce® Discussions › How to enable the call recording of ringCentral in Salesforce?

  • Anjali

    Member
    January 5, 2021 at 1:57 PM
    1. Login to your Salesforce account.
    2. Select Task Page Layouts under Activities.
    3. Drag the Call Recording field on your Task Layout.
    4. Click Save.

  • Shweta

    Member
    January 5, 2021 at 6:07 PM

    1. Login to Salesforce and if you are in Salesforce Lightning Experience view, Switch to Salesforce Classic.
    2. Click Setup, and then type "layout" on Quick Find/Search.
    3. Click Task Page Layouts (Path: Build > Customize > Activities > Task Page Layouts).
    4. Drag the Call Recording field on your Task Layout.
    5. Click save.

  • milee

    Member
    June 25, 2021 at 9:15 PM

    Hey Guys, we have done this but the links are only populating for Admins and not our users. Can you help us here?

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