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How to Get Started with Salesforce Experience Cloud
Getting started with Salesforce Experience Cloud involves several key steps<div>
- Set up a Salesforce Experience Cloud site - To get started, you will need to set up a Salesforce Experience Cloud site. This involves creating a community in Salesforce, configuring the site's branding, and customizing the site's layout and navigation.
- Define your audience and access - Once you have set up your site, you will need to define your audience and the access they have to your community. This involves creating user groups, defining their permissions, and setting up authentication and security measures.
- Add content and features - With your site and user groups defined, you can begin adding content and features to your community. This includes setting up knowledge articles, adding custom pages, and integrating with other Salesforce applications.
- Test and launch - Before launching your community, it's important to thoroughly test it to ensure that everything is working as expected. You should also gather feedback from users and make any necessary improvements before launching your site.
- Monitor and maintain - Once your site is live, it's important to monitor its performance and maintain its content and features. This includes tracking user engagement, addressing any issues that arise, and regularly updating and adding new content.
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