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How to set up auto response rule?
How to set up auto response rule?
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1 Reply
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Hi Naman,
You can set the auto response rule in sales force for web to lead and case auto response rules.
To create a Auto response rule:-
Setup, enter Auto-Response Rules in the Quick Find box, then select Lead Auto-Response Rules.
On the Auto-Response Rules page:
Click on the New Button.
Enter the rule name.
Check the active box to make this rule active.
Click Save.
Define the rule entries based on the conditions.To create a response rule for cases:-
Setup, enter Auto-Response Rules in the Quick Find box, then select Case Auto-Response Rules.
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