Activity Forums Salesforce® Discussions How can we avoid to access/see the data of freeze user?

  • PRANAV

    Member
    August 30, 2016 at 8:28 am

    Hi Mohit ,

    Here is the difference between Deactivating a User and Freezing a User .

    Deactivating a user in Salesforce means : User will not be deleted but will no longer be able to log in to Salesforce and their records can be transferred to another user. Deactivated users lose access to shared records immediately .

    Whereas Freezing a User is when you have to do some extra work to get the user deactivated .

    Users higher in the role hierarchy continue to have access until that access is deleted . If that visibility is a concern, remove the record access that’s granted to the users .

    For Example:- If your ORG is one among the larger ones which uses a lot of automated process or has custom hierarchy fields then you may already know deactivating a user selected in a custom hierarchy field is not a one step process . So you can freeze the user account to ensure you've enough time clean up, transfer the records and then finally deactivate the user .

    NOTE : Freezing user accounts doesn’t make their user licenses available for use in your organization . You must deactivate user accounts to make their user licenses available .

    Hope this helps you .

    Thanks

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