Activity Forums Salesforce® Discussions How web to lead forms are used to assign leads to queues or users in Salesforce?

  • shariq

    Member
    September 19, 2018 at 1:14 am

    Hi,

    When dealing with Web to Lead, when you are setting up your Web to Lead form, you can set the value of the field 'Lead Source' to a specific value. (In fact, you can have this field be a hidden field so no one evens sees it.)

     

    Then, you can set up a Lead Assignment Rule which says if the Lead Source field is equal to 'Web', then have the Lead go to the Lead-Open Queue.

    Hope this helps.

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