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If a user is saying that he is unable to login to Salesforce
If a user is saying that he is unable to login to Salesforce, how will we troubleshoot his login issue?
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1 Reply
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- Forgot your password? Retrieve it.
- Locked out? Wait until the lockout period expires and try again, or contact your Salesforce admin.
- Password expired? We prompt you to change your password.
- Accessing Salesforce from outside a trusted IP range, using a new browser or app? We prompt you to verify your identity.
- What does Use Custom Domain on the login page mean? If your Salesforce admin created a custom domain for your org, click Use Custom Domain to provide the domain name and log in.
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