Activity Forums Salesforce® Discussions In Salesforce, how can we get the 'make public' and 'make private' button on the case comment in case Object record?

  • Suraj

    Member
    May 29, 2017 at 6:25 am

    Hi Mohit,

    Salesforce provide a checkbox to make the case comment public or private at the time of case comment creation.But By default this checkbox is not available.To Enable this Checkbox you need to Enable the Customer Portal.

    Before Enabling the Customer Portal 

    before case commnet

    After Enabling the Customer Portal

    aftercasecomment

    Hope this will help You.

Log In to reply.

Popular Salesforce Blogs

Popular Salesforce Videos