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2 Replies
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Hi Parul,
This error will appear if the following condition is met:
There is a time-based workflow action pending that is related to the Lead. Or, there is a Process Builder with a time-based action pending that is related to the Lead.
- A pending Workflow action can be tracked down by going to Setup | Monitoring | Time-Based Workflow. Then filter on criteria related to the Lead record that caused the error to see which workflow is implicated.
- A pending Process Builder action can be tracked down by going to Setup I Process Automation I Flows.
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Hi,
Solution –
You could probably add a checkbox field to the Lead page layout and have the user check the checkbox if they get the error.
Be sure to add that to your process as part of the criteria: ISBLANK(Checkbox_Field__c) that way, anything with a “check” is excluded.
Hope this helps.
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