Activity › Forums › Salesforce® Discussions › limitations of sending mass emails in salesforce

  • Avnish Yadav

    Member
    August 28, 2018 at 8:02 am

    Hi Shradha,

    You can send mass email to a maximum of 5,000 external email addresses per day per org based on Greenwich Mean Time (GMT).

    Thanks.

  • shariq

    Member
    September 19, 2018 at 12:29 am

    Hi,

    List Email Limitations

    The following limitations apply to list emails.

    • List emails can contain up to 32,000 characters.
    • You can manually select up to 200 contacts or leads from a contact or lead list view.
    • You can send up to the daily list email limit by entering the list view name in the Recipients field. Or, click Send List Email from a Contact list view, Lead list view, or Campaign record without selecting any individual records.
    • List emails count against an org’s daily list email send limit, which is typically 5,000 emails per day. This limit doesn't include individual emails you send.

    Hope this helps.

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