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Log a case from Sandbox?
I want to log a case and I am having the sandbox credentials only. Can i log a case from the sandbox?
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3 Replies
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Hi ,
You can specify when logging the case whether the issue is in production or sandbox, but I do not think it is possible to log a case without having a production login.
Thanks.
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Hi,
You need a paid production license to log a case. It doesn't work with sandbox or developer licenses.
Thanks.
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Hi,
You can only log a case using production org.
Hope this helps.
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