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Activity › Forums › Salesforce® Discussions › Pricing (cost) of Salesforce Customer Community and Partner Community?

Tagged: Community Cloud, Community User, Cost, Customer Community, Partner Community, Pricing, Salesforce Community, Salesforce Community Pricing, Salesforce Login, Salesforce Products

  • Salesforce® Discussions

    Pricing (cost) of Salesforce Customer Community and Partner Community?

    Posted by Mark on April 20, 2016 at 1:51 PM

    Can anyone please let me know the pricing (cost) of Salesforce Customer Community and Partner Community? One of my clients is looking to implement the same.

    Ashley replied 8 years ago 3 Members · 3 Replies
    • Community Cloud
    • Community User
    • Cost
    • Customer Community
    • Partner Community
    • Pricing
    • Salesforce Community
    • Salesforce Community Pricing
    • Salesforce Login
    • Salesforce Products
  • 3 Replies
  • Mark

    Member
    April 21, 2016 at 9:49 AM

    Regarding Salesforce Community License Pricing, found the below page on Salesforce, but it does not provide information (for both Customer Community and Partner Community) such as how many users are supported in the given pricing, extra cost (pricing) for more users etc.

    http://www.salesforce.com/crm/editions-pricing-communities.jsp

  • Utsav

    Member
    June 9, 2016 at 2:39 PM

    Hi

    Agree with @mark , Community pricing depend on its useage like Count of active community users, Traffic, Objects permissions etc.

    Previously there was a fixed price but now it varies based on a customer requirements

    Thanks

  • Ashley

    Member
    April 20, 2017 at 4:01 PM

    Found this regarding Salesforce Communities Pricing -

    However, one way Salesforce bills for Communities is by the log-in. If you have a modest 200 “unique” partner log-ins per month, the list price for Salesforce Communities is $30,000 per year. As the number of log-ins increases, so does the price. If you have 5,000 log-ins per month, the price is $420,000 per year. If you have 20,000 log-ins per month, the price balloons to $1.5 million per year.

    Which means:

    if you have 200 unique partner login per month, it would cost $150 per user per year.

    For 5000 unique logins per month, cost is $84 per user per year.

    For 20,000 unique logins per month, cost is $75 per user per year.

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