Activity › Forums › Salesforce® Discussions › Service Setup not showing in Salesforce Lightning Experience?

Tagged: , , ,

  • Manpreet

    Member
    April 26, 2018 at 5:21 pm

    Hi shubham,

    Service Console comes with Service-specific setup flows that help you get up and running quickly. These flows walk you through setting up Email-to-Case, integrating with Twitter and Facebook, enabling Lightning Knowledge, and creating a Lightning Community.

    Thanks.

  • Aman

    Member
    April 26, 2018 at 6:59 pm

    Hi Shubham,

    User Permissions Needed To set up a Lightning Service Console:
    Customize Application AND Service Cloud User
    Lightning Service Setup features an intuitive setup tree and a performance metrics dashboard. If you want a guided step-by-step experience, use the Recommended Setup or the setup flows.

    Use the following steps to access the Service Setup home page.

    From the App Launcher, open the Service Console app.
    In the header, click   and then select Service Setup.

    Thanks

     

Log In to reply.

Popular Salesforce Blogs

Popular Salesforce Videos

Report

Harassment or bullying behavior
Harassment or bullying behavior
Contains mature or sensitive content
Contains misleading or false information
Mobile App Reported Contents
Contains abusive or derogatory content
Contains spam, fake content or potential malware

Block Member?

Please confirm you want to block this member.

You will no longer be able to:

  • See blocked member's posts
  • Mention this member in posts
  • Invite this member to groups
  • Message this member
  • Add this member as a connection

Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.

Report

You have already reported this .