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    Unable to add new field - Salesforce Trailhead

    Posted by David Janus on July 4, 2017 at 3:17 pm

    Hello!

    I have just started on the Trailhead Admin Beginner.  For some reason I am unable to complete the first exercise.  I have followed the instructions:  Setup>Object Manager>Contact>Fields & Relationships>New, but nothing happens.  Using Chrome, I have allowed cookies.  Anything else I need to do?  Any suggestions or advice is appreciated.  Thanks!

    Abhay replied 7 years, 9 months ago 4 Members · 11 Replies
  • 11 Replies

  • Sagar

    Member
    July 4, 2017 at 5:34 pm

    Hi David,

    Try to do in Other Browser or if you are getting any error please share that screenshot.

    Thanks,
    Sagar Sindhi

  • shariq

    Member
    July 4, 2017 at 9:43 pm

    Hi David,

    You can try another method to add fields :-

    1.Go to object tab<contact>, click it,

    2.Go to right side of the page , click on the blue arrow,

    3.Click on View fields,

    4.Go to down side of the page( Contact Custom Fields & Relationships)and click on New button for creating new fields.

    Hope this helps.

  • David Janus

    Member
    July 5, 2017 at 5:57 am

    Hi Sagar, here's a screenshot of just after I clicked on 'New' - to add a new field.  It's just blank.  This is in Chrome.  I will try in Edge.newfield

    • This reply was modified 7 years, 9 months ago by  David Janus.

  • David Janus

    Member
    July 5, 2017 at 6:07 am

    Hi Shariq, I tried following your instructions but was unable to see a blue arrow on the right side of the screen.  I'm going to try in Edge now.

  • David Janus

    Member
    July 5, 2017 at 6:31 am

    OK I tried the original instructions from the TH module in Edge, and it worked, so I'm wondering what is the difference between Chrome and Edge, or what setting is different in Chrome?

    newfieldedge

     

  • David Janus

    Member
    July 5, 2017 at 7:12 am

    I'm also subscribed to this thread, but I'm not receiving emails when there is a reply or new post.

  • David Janus

    Member
    July 5, 2017 at 8:42 am

    Ok I turned off the 'Crumble' Extension for Chrome and the New Field frame shows now in Chrome.  I will see if I can whitelist or allow in Crumble.

  • Sagar

    Member
    July 5, 2017 at 11:47 am

    I Think some Cookies Issue in Chrome That Why You was unable to see fields.

  • David Janus

    Member
    July 5, 2017 at 11:49 am

    Yes must be.  I'm just running without Crumble for now.  Thanks for your input and help!

  • Sagar

    Member
    July 6, 2017 at 3:36 am

    Your Welcome David ! Happy to help you

  • Abhay

    Member
    July 10, 2017 at 12:18 pm

    Thanks @sagarsindhi, It helps me too.

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